Privacy Policy & Terms of Service

Owls Department ("we", "our", "us") is committed to protecting your privacy. This document explains how we collect, use, and protect your personal data when you use our website.

Owls Department sp. z o.o.
ul. Długa 4/6, 31-146 Kraków, Poland
NIP 6772445047 | KRS 0000793114 | REGON 383764137
Email: contact@owlsdepartment.com

We process personal data in accordance with the General Data Protection Regulation (GDPR) and Polish data protection laws.

Contact Form: When you contact us, we collect your name, email address, and the contents of your message. This data is used to respond to your inquiry and stored in our CRM system.

Cookies:

• Essential cookies for CSRF (Cross-Site Request Forgery) protection.
• Analytics cookies to understand how visitors interact with our site (e.g., through Google Analytics or similar tools).
• We do not use cookies for marketing or profiling purposes.

We process your personal data based on:

• Legitimate interest (e.g. responding to inquiries);
• Consent (for analytics cookies, where applicable);
• Legal obligations (when applicable under Polish or EU law).

We retain your data only as long as necessary for the purposes stated above, unless a longer retention period is required by law.

Under GDPR, you have the right to:

• Access your data;
• Rectify incorrect or outdated data;
• Request deletion (right to be forgotten);
• Restrict or object to processing;
• Lodge a complaint with a supervisory authority (UODO in Poland).

To exercise your rights, contact us at contact@owlsdepartment.com

We do not transfer your personal data outside the European Economic Area (EEA) unless adequate safeguards are in place.

We expressly prohibit the use of any content from this website — including text, design, or metadata — for the training or fine-tuning of artificial intelligence (AI) systems, whether automated or manual, unless prior written consent is granted.

We may update this Privacy Policy. The latest version will always be available on this page.